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Selleria Veneta offers a warranty for a period of one year from the date of purchase which covers defects in manufacturing and materials.
What is the Selleria Veneta warranty policy?
We stand behind the quality of our products and offer one year warranty on all of our products. If you are experiencing unforeseen quality issues, we offer a easy repair option:
Ship Your Bag to Us: You may email us firstname.lastname@example.org with photos of the issue and we will send you a prepaid return label, which you can use to ship the bag to us. Please note this process takes ~2-3 weeks.
How Should I Care For My Selleria Veneta Bag?
For leather: for light cleaning, we recommend washing your bag with a cloth, wet with warm water. You can also spot clean your Selleria Veneta handbag with a leather cleaner, which can be purchased at a drug store or cobbler. Be sure to test products before applying to the whole bag. Please avoid using wipes that have chemicals in them (such as baby wipes or Clorox wipes) as this will ruin the leather. If you’d rather leave it to the professionals, a cobbler or other leather professional can deep clean your bag.
For suede: suede must be treated by a leather professional for all cleaning. To preserve the quality and beauty of the Italian suede, we recommend:
- Keeping the product in its dust bag when not in use
- Avoiding contact of light suede with dark clothing and vice versa to reduce possibility of color transfer
- Avoiding contact of suede with liquid, water, alcohol or oils
- Avoiding exposure to direct sunlight
- Avoiding contact with rough or abrasive surfaces
What Is The Leather Like?
We currently carry five full-grain Italian leathers that are scratch- and water-resistant. The Safiano leather has a supple finish, and is tumbled at the tannery, giving a high-quality, long-lasting durable result. The classic calf is a treated leather that gets its finish from the texture pressed on it by a machine, giving this leather a long-grain finish. The Nappa leather has a buttery finish with an even surface texture. This skin is incredibly soft to the touch and a sleek alternative to the textured leathers above. The embossed leather that mimics the texture and color variation and three dimensional effect, so every bag is unique.