Shipping Policy & Returns

Delivery 

We offer complimentary ground shipping for all on line orders with delivery addresses within the U.S. All orders will be shipped via UPS or USPS in 5-7 business days from the date of the order. If you require more expedited shipping, we also offer 1-2 Business Days Express and Overnight options for an additional charge. Please also note that orders that are placed on Friday through Sunday will be processed on Monday. 

If you have further questions about shipping, please use the chat function on our website or email-us: contact@selleriaveneta.com. We are happy to help!

Return Conditions for online purchase 

Selleria Veneta only accepts returns of merchandise within 20 days from the online purchased date, and will reimburse the purchase price of the product only if the following conditions have been met:

• The product have not been used, worn or damaged and is in the same conditions in which was received.
• The identification tag (with the disposable seal) and label is still attached to the product.
• The product is returned in the original packaging.
• The product is not in any way damaged.
• Personalized products, final sales items and jewelry cannot be returned.

If the return conditions are met, you will receive an email confirming that the return has been accepted and Selleria Veneta will refund the purchase price of the returned merchandise (minus shipping fees, as applicable).
Refunds are processed within approximately between three (3) to seven (7) business days of our receipt of the returned merchandise and confirmation that the return conditions have been satisfied. Your refund will be credited back using the same payment method used to make the original purchase on the Website.
Refund times depend on the payment method originally used:

• Credit/debit card: refund times will depend on the credit or debit card company’s policies, but will normally take place within two billing cycles.
• PayPal (where available): refunds will be credited to your PayPal account and will be visible immediately. The date of reimbursement to the credit card associated with your PayPal account depends on the company that issued the card.